The Doggy Den - Privacy Policy
Table of Contents
The Doggy Den (“we,” “us,” or “our”) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy describes how we collect and process your personal information through our website, sandydoggyden.com, and our physical facility in Sandy, Utah.
What Personal Information Does The Doggy Den Collect?
We collect your personal information in order to provide and continually improve our pet care services.
Information You Give Us: We receive and store any information you provide in relation to The Doggy Den. This includes information submitted via our contact forms, email, or over the phone, such as your name, phone number, email address, and specific details about your pet (e.g., breed, age, and vaccination status).
Automatic Information: We automatically collect and store certain types of information about your use of our website. Like many websites, we may use “cookies” and other unique identifiers to obtain certain types of information when your web browser accesses our site.
Information from Other Sources: We might receive information about your pet from other sources, such as vaccination records sent directly from your veterinarian.
For What Purposes Does The Doggy Den Use Your Personal Information?
We use your personal information to operate, provide, and improve the services we offer. These purposes include:
Service Delivery: To take and handle reservations for boarding, daycare, and grooming.
Communication: To communicate with you in relation to your pet’s stay, health, or billing via phone, text, or email.
Health and Safety: To ensure all pets in our care meet Utah state health requirements and to prevent the spread of illness within our facility.
Fraud Prevention: To protect the security of our customers, our staff, and the pets in our care.
What About Cookies?
To enable our systems to recognize your browser or device and to provide and improve our website experience, we may use cookies. You can manage cookie preferences through your browser settings.
Does The Doggy Den Share Your Personal Information?
Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. We share information only as described below:
Third-Party Service Providers: We may employ other companies or individuals to perform functions on our behalf. Examples include scheduling/booking software and payment processors. These providers have access to the personal information needed to perform their functions but may not use it for other purposes.
Emergency Medical Care: In the event of a pet health emergency, we may share relevant pet health data with licensed veterinarians.
Protection of The Doggy Den and Others: We release personal information when we believe release is appropriate to comply with the law or to protect the rights, property, or safety of The Doggy Den, our users, or others.
How Secure Is Information About Me?
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information.
We do not store sensitive credit card data on our own servers; all payments are handled through secure, PCI-compliant third-party providers.
Are Children Allowed to Use The Doggy Den Services?
The Doggy Den does not sell services for purchase by children. We provide pet care services for purchase by adults. If you are under 18, you may use our website and services only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit The Doggy Den website, your visit and any dispute over privacy is subject to this Notice. As our business changes, our Privacy Notice may change also. You should check our website frequently to see recent changes.
Contact Us
If you have any concerns about privacy at The Doggy Den, please contact us with a thorough description, and we will try to resolve it.
The Doggy Den 10279 S 1300 E Sandy, UT 84094 Email: doggydensandy@gmail.com Phone: 801-503-9390